First Time Management Skills
Introduction to Managing People
This 2 day course will take participants through a thorough and interactive overview of what is now expected from them since becoming a leader. It will go on to begin developing the most crucial skills that they will need to succeed and get the best possible results from their teams.
Course Content
- ^Day 1^
- *Context*
- How did we get here? (the journey to management)
- Exploring the difference between individual contributors and managers
- What your team expects from you
- What your manager expects from you
- *Self-Awareness skills for new managers*
- Management styles
- Communication styles
- Assertiveness and difficult conversations
- ^Day 2^
- *Activity Management*
- Using your time and your team wisely
- Team Roles
- Delegating tasks to your team
- Professional feedback and addressing performance
- *Supporting your team*
- Identifying developmental needs
- Addressing areas for development
- Basic coaching skills (GROW)
- Briefing your team on organisational changes
Benefits to the Individual
- A thorough understanding of the skills you need to succeed as a manager
- The opportunity to try your new skills and tools in a classroom environment
- Solid foundation of skills that you can develop
Benefits to the Company
- A thorough understanding of the skills you need to succeed as a manager
- The opportunity to try your new skills and tools in a classroom environment
- Solid foundation of skills that you can develop
Course Duration
2
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