Middle Management Skills
Managing Diversity
This workshop will give managers the understanding and tools with which to manage a diverse team. It will focus on the opportunities that exist when managers take advantage of the diversity within their teams and the amazing results that can be gained. It will also give managers the skills with which to identify and deal with conflicts arising around topics of diversity, as well as point out when to seek help or expertise in these matters.
Course Content
- Your E&D obligations as a manager
- The issues that can arise from E&D conflicts in your team
- The opportunities of a diverse team
- Unconscious bias and steps to reducing it
- Encouraging open but respectful communication in your team
- Identifying and addressing inappropriate behaviour
- Adjusting your management style to encourage diversity
Benefits to the Individual
- More diverse inputs from your team
- More open communication within your team
- Fewer conflicts within your team
- Confidence to deal with conflicts as they arise
Benefits to the Company
- More diverse inputs from your team
- More open communication within your team
- Fewer conflicts within your team
- Confidence to deal with conflicts as they arise
Course Duration
1
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