Emotional Intelligence
This course defines and trains you and other managers on how to understand and control your own emotions in a business context.
Additionally you will look deeper into the emotional manifestations of others and how better to understand them so as to strengthen your leadership style and support your team where appropriate.
This understanding will be crucial to making the right decisions within and outside of your own area.
Overview of Emotional Intelligence
The EBW Business Emotional Intelligence Model
Developing self-awareness and discovering your blind spots
Techniques to become more self aware
Understanding others' emotions
Self-Assessment
Practical tecniques to manage your own emotions
Scenarios to practice building relationships
Benefits to the Individual
- Better interpersonal relationships
- More measured reactions to stressful or challenging situations
Benefits to the Company
- Less conflict between individuals
- More objective decision making
- Better interpersonal relationships
Course Duration
Sounds Good?
Our private in-company courses are designed exclusively for your team, tailored to your goals, and delivered on your terms. Get in touch to explore how we can create a programme that drives real results for your organisation.
Address
Gleneagles House, Verongate, Derby, DE1 1UP